No. Off The Floor is not a second-hand store. All our products are new, carefully curated, and sourced from local manufacturers, artisans, and trusted suppliers.

Our supplier is a local online retailer who carefully vet their vendors, while we do not manufacture items in-house, we focus on collaborating with innovative creators to bring unique, high-quality pieces to our customers.

No we do not at this present point.

Our store is located in Cape Town, and we are easily accessible to customers traveling from near and far.
Address

16 Platinum Crescent,

Marconi beam. Milnerton.

Unit 2. Central Park.

‪+27 78 422 5268‬

info@offthefloor.co.za

Our store moves fast! While we do our best to keep the website up to date, certain items may sell out quickly. If you see something you love, contact us and we’ll confirm availability or suggest similar alternatives.

Yes, we offer delivery throughout Cape Town and surrounding areas. Delivery fees depend on the size of the item and location.
Nationwide delivery can be arranged — contact us for a quote.

We are an ever-evolving store, with new décor, furniture, and rugs arriving regularly. Follow us on social media or visit the store often to see the latest arrivals.

Yes! We are always looking for local manufacturers and innovators to partner with.
If you produce furniture, rugs, décor, or unique home products, please contact us directly on meghan@mstella.co.za

Our team is experienced in helping customers choose pieces that complement their style and space. While we don’t provide full interior design services, we’re happy to offer guidance in-store.

We accept:
• Card payments
• EFT
• Instant EFT

Yes. Items can be reserved for a limited period with a deposit. Contact us for our reservation policy and terms.

We have a Voetstoots returns policy , please see our website Terms and conditions.

slight variations may occur due to lighting and screen settings. Seeing the item in-store is recommended for exact colour and texture.

Follow us on social media for early access to new arrivals and special offers.

Payflex is a buy-now-pay-later payment option that allows you to shop at Off The Floor and split your purchase into 4 equal, interest-free payments.

You pay 25% upfront, and the remaining 3 payments are deducted every two weeks. There’s no interest and no hidden fees when payments are made on time.

Payflex is available to South African customers aged 18 and older with a valid ID and a debit or credit card.

Payflex can be used on a wide range of products, including furniture, rugs, and appliances, making it easier to invest in quality pieces for your home.

Yes. Payflex offers a quick, secure approval process at checkout with no long-term contracts or complicated credit applications.

Simply select Payflex at checkout when shopping in-store or online (where available) and follow the easy steps to complete your purchase.

No. Payflex is 100% interest-free with no hidden fees, as long as payments are made on time.

Yes, shipping is available. Please contact us via WhatsApp or email to arrange delivery and receive a quote.